They scan a QR code and leave honest, anonymous feedback in 60 seconds. You get an AI summary of exactly what to fix and what to celebrate — so you keep them coming back.
When something's off — a long wait, a cold room, a price that crept up — most customers won't bring it up at the counter. It feels awkward. So they smile, say "it was great," and quietly never come back. The part they keep to themselves is the part you most need to hear.
"Everything was great, thanks!"
"Waited 25 minutes and nobody checked on us. Probably won't come back."
That honest version is gold for your business — and the only way to get it is to take the fear out. No name, no awkwardness. Just the truth, while you can still act on it.
That's the whole magic. Here's the journey, end to end.
A QR code on the table or receipt. No app, no login, nothing to download.
A few warm questions, 60 seconds, fully anonymous — so they tell the truth.
AI reads every note and writes you a plain-English summary with one clear next step.
People love your staff & coffee. The one gripe: Saturday waits. 92% would return.
Two live, working demos. Leave feedback like a customer would, then open the dashboard like an owner.
Walk through the exact 60-second flow your customers see — branded, friendly, and anonymous from the very first screen.
Open the feedback page Owner viewSee the AI summary, switch between locations, and watch the per-location comparison update. This is your Monday-morning view.
Open the dashboardSet it up once, put the code on the table or the receipt, and let the feedback roll in.
A QR code on the table, receipt, or door. One tap, no app, no sign-up. Because it's anonymous, they tell you what they really think.
Conversational prompts — what went well, what could be better, would you come back — answered in under a minute. Feels like a chat, not a survey.
Every response is distilled into themes, sentiment, and a specific next step — so you know exactly what to do.
No design work, no extra cost. Every location gets a ready-to-print 5×7 sign with its own QR code, your name, and your colours laid out for you — just print it and set it on the table.
The AI summary is the centerpiece — not a buried feature. Open it with your morning coffee and know exactly how your customers feel.
This week, people raved about your staff and coffee — friendliness came up in 31 of 47 notes. Worth a look: Saturday waits (9) and pricing (4). 92% said they'd come back. Quick win: try a second barista during the weekend rush.
Most unhappy customers never complain — they just stop coming. This is how you hear them in time, and turn the happy ones into your best marketing.
People tell you privately and honestly first — so you can fix the cold room or the long wait before it ever lands on Google.
The feedback that usually walks out the door now comes straight to you, in time to do something about it.
The AI reads every note and hands you one clear next step. You get an answer, not homework.
After a great visit, guests get a gentle, optional nudge to leave a Google review — more new customers, on autopilot.
Customers can opt in with their email for perks — kept separate from their feedback. Export it anytime and send your own offers.
Run more than one shop? Compare them side by side and know exactly which one needs your attention this week.
People are only honest when they're certain no one's watching. So we built the product to make tracing a response back to anyone technically impossible — and we tell your customer that, in plain words, before they answer.
It's the difference between a promise and a guarantee — and it's why the feedback you get is the real thing.
Add your logo and pick from three looks — Warm, Elegant, or Modern — so the feedback page feels like your place, not a form.
Tell us your business type and we suggest the right things to ask — a boutique asks about fit and selection, a salon about the booking. Fully editable.
Each spot gets its own code and link, ready to print for the table, the door, or the receipt — and every scan is tagged automatically.
I've always had a soft spot for small businesses — the corner café, the family restaurant, the little boutique where they know your order. And I kept noticing the same quiet thing: a place doing almost everything right, slowly losing people over something small and completely fixable. The wait. A cold room. A price that crept up. Nobody ever said it to their face — they just stopped coming in.
Reviews don't catch it in time. By the time someone's frustrated enough to leave one star, they're already gone — and they take the next ten people who read it with them. The honest, useful feedback was there the whole time. People just never had a safe, anonymous way to give it, and owners never had a simple way to hear it.
That's the whole reason I built Talk2Us. Give people a way to be honest without putting their name to it — and hand it back to you in plain English, so you can fix the right thing while there's still time. No surveys, no spreadsheets. Just the truth, from the people who matter most.
Try it free for 30 days. Then one simple price — cancel anytime.
Both plans include the full toolkit and a 30-day free trial — no card required to start.
Set up your first feedback page in two minutes. Free for 30 days, no card to start — and your customers will thank you for asking.
Start your free trial